Order Procedure

Thank you for choosing Eiger Filters for your purchase. We are committed to providing our customers with the best possible shopping experience.

Here’s how the order process works at our website:

1. Place your order: Simply add the products you wish to purchase to your cart and follow the prompts to enter your billing and shipping information. You can choose from various payment options, including credit card, debit card, and a specific payment gateway.

2. Payment verification: Once you have placed your order, our team will verify that we have received payment for the order.

3. Order preparation and shipping: As soon as payment is confirmed, we will begin preparing your order for shipment. We work with the best transport agencies to ensure that your order is delivered as efficiently as possible. In most cases, orders are shipped the same or next day after payment is received.

4. Tracking your order: We will provide you with a tracking number and instructions on how to track your order once it has shipped. You can expect to receive your order within the specified delivery time frame.

5. Canceling or modifying your order: If you need to cancel or modify your order, please contact us as soon as possible. We may be able to accommodate your request if it is within a certain time frame after placing the order.

6. Customer service: If you have any questions or concerns about your order, please don’t hesitate to contact us. Our team is here to help and we will do our best to assist you.

We hope that you are satisfied with your purchase and that you have a great experience with us.